Our Promise
We stand behind the quality of every product we ship. If something isn’t right, we are committed to making it right.
Return Period
You have 14 days from the date of delivery to request a return.
Eligible Returns
We accept returns for a full refund or replacement for items that are:
- Damaged or broken upon arrival
- Defective or expired
- Wrong item shipped
- Missing items from your order
Item Condition
To be eligible for a return, your item must be unopened, unused, and in the original packaging in which you received it.
How to Request a Return (By Mail)
- Contact us at info@vedashi.com within 14 days of receiving your order.
- Include your order number and photos clearly showing the issue.
- Our team will review your request within 48 hours.
- Once approved, we will send you a pre-paid return shipping label via email.
- Print the label and mail the package back to us.
Fees & Processing
- Return Shipping: Free for damaged/incorrect items.
- Restocking Fees: None.
- Refund Method: Refunds are issued to your original payment method within 7–10 business days after we receive your return.
Non-Returnable Items
For health and safety reasons, we cannot accept returns for products that have been opened or used. Items returned due to "change of mind" are not eligible for a refund.
